Showing posts with label cultural intelligence. Show all posts
Showing posts with label cultural intelligence. Show all posts

Kiss, Bow, or Shake Hands (The Bestselling Guide to Doing Business in More than 60 Countries) Review

Kiss, Bow, or Shake Hands (The Bestselling Guide to Doing Business in More than 60 Countries)
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This book is a complete joke. It was recently ridiculed in a Swedish business weekly for its description of Sweden. According to the book's authors:
1. The indigenous population in the north of the country are called lapps. The expression sami is somewhat derogatory. In fact it's the opposite! This is as if a European guide book on doing business in the US suggested their readers use the word "negro" instead of "african-american." Also, the Sami number some 20,000 persons, not really vital information if you are visiting a country of 9 million people. Moreover, comparing them to American indians or Australian aborigines is somewhat misleading, the non-sami population groups began to settle what is today Sweden sometime 2000 BC.
2. According to the book English is spoken in the major cities but if they plan to do business outside of the urban centres, they should speak German! This may have been true fifty years ago. A visiting US business person would should definately stick to English, German (with a US accent as well, I presume) will not get you very far.
In short, this book seems as if it's been written based on what the authors could find from a quick scan on the internet.
2. Most people in Sweden speak English.

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Guide to Cross-Cultural Communication (Guide to Business Communication Series) Review

Guide to Cross-Cultural Communication (Guide to Business Communication Series)
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I really liked this book. I found it informative, with just enough information to be of help, but not so much that it's overwhelming. By the way, if you liked this book, I recommend you read Denise Pirrotti Hummel's, Speak Milk. Drink Wine. What I liked about Hummel's book is that it speaks to her decision to move to another country (Italy) to give her kids a cross cultural experience. The book is interesting, funny, poignant, and at the same time is a metaphor for every lesson one learns about interacting with another culture, from a business and personal perspective. In fact, the sub-title is "Becoming a Global Citizen."

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The goal of this book is to help busy professionals communicate across cultures by promoting cross-cultural understanding and fostering communication with foreign-born employees or employers. Brief, practical, and reader-friendly, it provides new insights on cultural requirements not taught in sales training manuals. Guide to Cross-Cultural Communication is a handy reference with information pertinent to negotiations, business writing, and speaking with those from diverse cultural backgrounds, with business-related examples throughout. Essential reading for those interested in understanding and improving intercultural communication both inside and outside their organizations; especially managers, executives, and other business professionals who must communicate in an increasingly multicultural workplace.

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